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Upcoming EQS Seminars

ASQ's Quality 101. Increasingly more staff memebers in organizations need to understand and apply basic quality concepts, the new ASQ Foundations in Quality 101 training provides a solid foundation in quality principles for newcomers and a helpful refresher for employees with prior quality training and experience. Sponsored by Century College. For complete information contact Century College at 652-779-3341.


  March 18 through April 15, 2003
Classes are every Tuesday from 6:00-8:30 PM
Healthcare Quality in Long-term Care: Been There, Done That & Still Not Working? Participants examine key quality tools & concepts and apply them to current workplace situations focusing on better and faster improvement. The class is a refresher for those who want to update their skills, a jumpstart for those who have limited past exposure to quality improvement and a leverage for those who want to broaden their views on quality & human dynamics.
  February 25, 2003 from 8:30 AM - 3:00 PM
Instructors are Mary Lawreck RN, MS, Emerald Quality Services & Sherrill Zehr RN, PhD, BREAKTHROUGH!
For registration information contact Mary Lawreck at:

Free Articles:

(Click on the Icons below to view the aritcle listed)
The Other Side of Presentation: The Audience- published article addressing the audience role in preparing to make a presentation
Guidelines for Reporting Data (How to avoid misconceptions with graphs)- published article on the uses and abuses of graphic data display

Customer Satisfaction Series: Improving Marketshare, Regulatory Compliance & Patient Care, Part I

Clients & Affiliations

Clients include:

Thermo King Corporation
Stellher Human Services
Intermountain Healthcare
Century College
Center for Distinctive Dentistry
Midwest Stone Management


American Society for Quality
National Association of Healthcare Quality
Minnesota Council for Quality
International Guild of Professional Consultants
Association for Professionals in Infection Control & Epidemiology, Inc.
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